Privacy Policy

We value your privacy and are committed to protecting your personal information.

Last updated: June 1, 2025
This Privacy Policy explains how Vastu Grid ("we", "us", or "our") collects, uses, and safeguards your information when you visit our website or use our software services. By using Vastu Grid, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and password when you register.
  • Profile Information: Phone number, gender, and profile photo (optional).
  • Usage Data: Pages visited, features used, time spent, and device information.
  • Payment Information: Transaction details processed through secure third-party payment gateways. We do not store card details.
  • Communication Data: Messages you send us via the contact form or email.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our Vastu consultation software services.
  • Process payments and manage your subscription.
  • Send important account notifications and service updates.
  • Respond to your support requests and inquiries.
  • Improve our platform based on usage patterns and feedback.
  • Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited cases:

  • Service Providers: Trusted partners who assist in hosting, payment processing, and email delivery — bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In the event of a merger or acquisition, user data may be transferred with prior notice.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for login sessions and core functionality.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and preferences.

You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmitted to and from our servers.
  • Passwords stored using bcrypt hashing — never in plain text.
  • Regular security audits and access controls.
  • Restricted access to personal data on a need-to-know basis.

No method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information via your profile settings.
  • Deletion: Request deletion of your account and associated data.
  • Opt-out: Unsubscribe from marketing emails at any time.
  • Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at the email below.

7. Children's Privacy

Vastu Grid is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of Vastu Grid after changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: